Customer Service

Ordering

When ordering from our website you will have the option to either Checkout as Guest or Register and Checkout. The advantage of the Register and Checkout option is that you will then receive access to your own account where you can view orders, track deliveries and update addresses.

Payment, Pricing & Promotions

At checkout you will have the option to pay via debit/credit card or pay by PayPal. Opting to use a credit card adds a surcharge of 1% to the bill while opting to use PayPal adds 2.5% to the bill. We accept all major card types from around the world, we can also accept payments via bank transfer and online banking. If this is something you would like to do please get in contact.

Viewing Orders

If you registered an account with us at checkout please view and track your order by logging into your account. Here you will find all the relevant information about the order you made and when to expect delivery.

If you checked out as a guest please follow this link to track your order and view relevant information.

Updating Account Information

If you are wanting to update your account information simply log in to your account where you will have the option to update and necessary information.

If you have have forgotten your account information and are unable to retrieve you details please get in contact and we will help you out.